atpu ad

Home Top Ad

5 Reasons For Failure Of SB Closure Transaction [Solutions]

Share:



Hi Guys, 

How is everything going on in counters? We hope server is working fine now.  You can share your experiences on our Facebook page. We will be available after 7pm every day.
Before we start our Finacle Online tutorials from 24/04/2016, we want to share some of our knowledge with you so that you can be sure that you are going to get the best training from us. If you haven't enrolled yet please enroll soon.

Today we will tell you five cases where an SB account closure will fail. Failing of SB closure means, the account will be closed in counter PA login. But while verification in supervisor login it will show errors and will not let you verify the transaction. So if you get any error while closure of the SB account please be sure to check these cases.

So let's see what are those cases one by one.

1. Any interest credit accounts linked to SB account

SB closure will fail if any MIS/TD/SCSS interest auto credit exist at the time of closure of SB account. Then what should we do for this situation. The solution is SB account can only be closed only after the linked MIS/SB/TD account is closed. After closing MIS/TD/SCSS account, try closing the SB account on the next day.

2. SB account and linked interest  credit account are closed on the same day. 

As said in the first reason we cannot close the SB account linked with MIS/TD/SCSS accounts. So we cannot close them on the same day also. So try closing the SB account only on the next day of the MIS/TD/SCSS account closure.

 

3. If the SB account is silent.


When any SB account is silent, the closure will fail. The solution is simple, just revive the account. Use CASBAM menu. Choose FUNCTION as Modify, enter the a/c id and click on GO. Change the status of the account and enter the account revival date. Click on Submit button. Verify in supervisor login using the same menu. After revival of account, the account can be closed without any problem.

4. If SB account modification is pending for verification.


If you modify the SB account and forget verifying, the closure will fail. Come on man, never forget verification of any transaction. Use HAFI menu to see if there any pending transaction for verification before EOD everyday. So the solution for this case is, just verify the account in supervisor login and then continue with account closure.

5. If CIF of SB account is pending for verification then also SB account closure will fail.  


(Yeh kya pareshaani hai yaar.  LOL. )

Again don't forget to verify any transaction you do in the counter. Unfortunately we don't know any menu to see unverified CIF Ids. So just keep in mind to verify everything you do. The solution for this case is just verify the CIF id and continue with the closure procedure.

So, these are the 5 reasons for the failure of SB account closure. Keep them in mind. If you want to learn more about Finacle do enroll to our online training.

Share this knowledge to all your friends. Use our sharing options and share this post with your friends.   

See you again tomorrow with another informative article. 

If SB closure verification shows an error, here is the solution

If you have any doubts about anything you can ask your question here