Before escalating
the issue to CPC kindly go through the latest CBS FAQ dtd 02.03.2016 if the
solution provided in the FAQ is not worked out then send the error description
along with the screen shot to CPC.
CBS FAQ dtd
02.03.2016 consists of 3 files namely.
1.
CBS FAQ for RD/NSC/PPF related issues
in one document.
2.
CBS FAQ for
Savings/NSS/ATM/Agents/Agent Portal related issue in one document.
3.
CBS FAQ for SCSS/TD/MIS/CIF and PMSSS
related issue in one document.
Latest CBS FAQ dtd
02.03.2016 can be downloaded here. CLICK HERE