There are 2 steps for the
process of issuing the duplicate certificates in DOP Finacle they are mentioned
as follows
1.Take the inventory from
the external source(i.e., ZZ-EXT to DL-DL) and give the inventory to postmaster
user id (DL-DL to EM-Postmaster id)
2.Issue the certificates
after taking the inventory using the menu option HDUDRP which is the postmaster
menu.
Step 1:- Inventory movement from the external to employee
a.Take the inventory from
the external source using the menu option HIMC from the external source to
double lock i.e., ZZ-EXT to DL-DL and verify the same in the same user id.
b.Now move the inventory
from double lock (DL-DL) to employee i.e., to the postmaster user
id.(EM-postmaster user id)
c.Make sure that after
printing 1st set i.e., 1st customer duplicate certificates take the next set of
duplicates certificates in order to overcome the overlapping of the
certificates in the system i..e, if there are 2 sets of duplicate certificates
complete the 1 set printing then after only take the 2nd set to print the
duplicate certificates.
Step 2:- Printing of Duplicate Certificates
a.The menu option used
for printing the duplicate certificates in DOP Finacle is HDUDRP
HDUDRP means Deposit Receipt Print[Duplicate]
b.This is
postmaster menu
c.Invoke the
menu HDUDRP then enter the CIF ID
d.lick on GO(F4)
e.Then the
system will display the list of certificates available for the customer.
f.Select the
certificates(by choosing account numbers) for which duplicate certificates have
to be issued.
g.Click on Accept
h.Then the
system will show the new certificate which we have taken in the inventory
i.Click on
SUBMIT(F10)
j.Click on Print
k.Then the
system will display the printer options
l.Then click on
print
m.Then the
system will ask confirmation on printing the certificate
n.Repeat the
same procedure for all the certificates then finally after printing all the
certificates the system will display the message "the deposit receipts
printed successfully"
After this, new
certificate number will be available under the account number. Use CSCACM menu
to confirm that new certificate numbers are replaced with lost certificates.
If the any holder/customer
come with old certificates, while closure, system will not those certificates
in the closure menu .
Old certificate number
will not be reflected in the system and user can’t be able to close the
account.
India post finacle guide
for certificates printing Click
Here
For India Post Finacle
frequently used menus list Click Here
If you have any doubts or
if you got stuck with something, Please feel free to ask a question. Click here to ask a new question or start a
discussion.
