When we try to modify the
expiry date of agent in the menu HDSAMM then the system will throw the error as
mentined in the below figure.
The system will display the
error "Unverified accounts exists for this direct selling agent" as mentioned in the above figure.
Reason:
When any account opneing
through that particular agent is not verified then the system will not allow to
modify the agent details i.e, license expiry date of that agent.
Note that when any account
is opened through agent then immediately verification of account creation should
be done.
Solution:
For the above problem we have to find out the
pending unauthorised accounts linked to that particular agent by using the
below mentioned procedure.
Invoke the menu HDSAMM and
then slect the function as
"Modify" and enter the agent DSA ID as shown in the below
figure.
Then click on Go then the
system will show the General details in that screen click on the tab
"Inquires" as shown in the figure
Then the system will display
the screen as shown in the below figure.
Then select the option
"Related accounts inquiry" as shown in the above figure then the
system will display the below screen as mentioned
Then in this screen select
the option verify as "No" as mentioned in the below figure
Then click on Go then the
system will display the list of unverified accounts for the particular agent
which we are trying to modify as shown in the below figure
Verification of Unverified
accounts
Invoke the menu HOAACVTD
select the function as Verify and enter the account number then click on Go
then the system will display the number of tabs one should visit all the tabs
and finally submit.
After verifiaction of
pending accounts then finally do the modification using HDSAMM i.e., change the license expiry
date the sytem will work smoothly.