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Overview Of CSI -- New Terminologies

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Hi everyone,

We have seen some pics of our new CSI Point Of Sale. It is a fact that CSI will be soon rolled out in all post offices. So let us slowly learn about it, so that we do not face any trouble when the new software is suddenly installed.

As per the roll out plan every one will be trained in CSI by the TCS trainers. But as we already have bitter experiences with Finacle, lets try to learn about the new software by ourselves. If they train us, its fine, even if miss the training we should not face any trouble.

In CSI mainly there are two software modules which we use.


1. Point Of Sale -- Commonly called as POS. 
2. Postal Back Office --  Commonly called as POS back office.

Point of sale is the one stop software for doing transactions related to article booking, money order bookings, epayments, bill payments, stamp and stationary sales, even we launch finacle, McCamish from Point Of sale itself.

We need not different applications for doing different things. Everything will be done in Point of Sale itself.

There will be only one software for all and that is point of sale. It is extremely easy to use.

Postal back office software is used by the supervisor to do counter allocations, approvals of counter transactions done in point of sale, dispatch of articles day begin, day end etc.

So these are the two main software used in the counters.

Let's learn little  every day. Enough for today. 

Tomorrow we will learn about the new names given to the branches in our post offices. Keep visiting poupdates blog.