India Post Finacle Guide for Problems in
verification of SB A/C Closure
Before reading the
following section, see all the notes in SB A/C Closure
In India Post Finacle,
In some cases, System will allow the SB closure at counter PA login but it will
show some error when we try to verify that closure in supervisor login even
though there are no interest credit accounts linked to that SB A/C and also days
after the closure of the accounts linked to the SB account.
In this case Current
year interest will be generated for that SB account but the account closure
verification shows some error.
Solution:
Step By Step Procedure in Detail - India Post Finacle Guide
1. If the system shows
an error while verifying the closed SB account, do the following procedure
2. Note Down the
transaction id related to the SB closure using HFTI menu.
3. Modify that
Transaction id and POST it using HTM menu
4. Verify the closure in
supervisor login.
5. If the system still
shows an error while verifying the Closure at supervisor login, Do the
following procedure
6. Cancel the closure at
supervisor login.
7. Do the Closure Again
in PA login.
8. Verify the closure at
supervisor end.
Note: If the SB Account is Silent
account then, System shows an error while posting the transaction id as given
in step 3 above. Then do the following procedure
9. Delete that
Transaction id using HTM menu
10. Revive the SB
Account using CASBAM menu
11. Close the Account.
12. If the system shows
the error at verification then do the above stated procedure from step 2 to
step 8 again.
India Post Finacle Guide
for Revival of silent SB Account Click Here
For India Post Finacle
guide frequently used menus list Click Here
If you have any doubts
or if you got stuck with something, Please feel free to ask a question. Click here to ask a new question or start a
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